Privacy Policy

Effective Date: 27/04/2025

Last Updated: 27/04/2025

Sounds Alive (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services

Who We Are

We are a UK-based business offering sound therapy services, including sound baths, workshops, and related wellness offerings.

What Information We Collect

We may collect:

Name, email, phone number (via contact forms or bookings)
Payment information (via third-party payment processors)
IP address, browser type, location (via cookies and analytics tools)

How We Use Your Information

We use your information to:

Respond to your inquiries
Provide and manage our services
Process bookings and payments
Send marketing emails (if you opt-in)
Improve our website (via analytics)

Legal Basis for Processing

We process your data under the following legal grounds:

Consent (for marketing)
Contractual necessity (to provide our services)
Legitimate interests (site security, analytics)

Sharing Your Information

We may share your information with:

Third-party service providers (e.g., payment processors, analytics platforms)
Authorities if required by law

Cookies & Tracking

We use cookies to enhance site functionality and analyze usage. For more info, see our Cookie Policy.

Data Retention

We retain your data only as long as necessary for the purposes described.

Your Rights

Under UK GDPR, you have the right to:

Access your data
Request correction or deletion
Object to processing
Withdraw consent
Lodge a complaint with the ICO (www.ico.org.uk)

Contact Us

For any questions or data requests:

Email: m.chamberlain65@yahoo.com

Address: Complementary Health Clinic, 54 South Street, Bridport, Dorset, DT6 3NN, United Kingdom

07425177007